volunteer account officer
Volunteer role: Account Officer
Team: Club Engagement
Location: Remote
Reports to: Chief Engagement Officer
Hours: 5-10 hours per week
About Us
Fair Game is on a mission to create realistic long-term solutions to the problems football faces. Fair Game is currently made up of 34 men's professional football clubs supported by industry experts and leading academics.
Our aim is to transform football for the better. We want a sport where every fan can put their shirt on in the morning proud in what it stands for, safe in the knowledge that the traditions and heritage of their club will always be there.
We want to see a better future for football with fan and community engagement, financial sustainability, good governance and equality standards at its core.
What we are Looking For
We are looking for an enthusiastic and customer service-oriented Account Officer, who is passionate about improving the governance of our national game for the wider interests of football, to manage our portfolio of clubs across the EFL Pyramid and in wider football. The individual will be responsible for ongoing account management, working alongside the wider engagement team to ensure first-class service to clubs, community club organisations and/or supporters’ groups.
If this describes you, then you could well be involved in helping to play an amazing part in saving the future of football. This is an exciting role that will be high profile and give you a chance to help shape the future of football.
Main Responsibilities
As one of Fair Game’s Account Officers, you will:
Work closely with Fair Game’s Engagement Officers focused on new business to effectively transition new partner clubs and further develop the relationship through strong account management
Deepen relationships with key decision makers internally at Fair Game clubs to ensure Fair Game’s objectives are aligned with daily club business
Be the main point of contact for existing Fair Game clubs for any queries related to strategic priorities.
Work collaboratively with the wider engagement team including Chief Engagement Officer and Deputy CEO to ensure Fair Game’s engagement strategy is always evolving, ensuring club experience is at the heart of everything we do.
As an organisation, we believe that we are not perfect. We welcome creativity and will always strive to improve.
What you will Need to Bring
Experience in an stakeholder relationship management role is desirable, but not essential
Previous experience with community club organisations and/or supporters’ groups is desirable, but not essential.
Excellent networking and interpersonal skills
Excellent IT and writing skills
Attention to detail and good organisation skills
Experience in negotiation
You will likely be a keen football fan
A commitment to Fair Game’s values
A passion to change football for the better
What you will Gain
Experience of working with a passionate team
An insight into the world of football
The once-in-a-lifetime opportunity to change football for the better
Volunteering
We are seeking dedicated individuals who are genuinely passionate about contributing to our cause. This voluntary role demands more than just an initial burst of enthusiasm; it requires a steadfast commitment and a deep-seated desire to make a difference.
We kindly ask that only those who are prepared to invest their time and energy, with a serious intent to contribute and grow with us, consider applying. This is not just a role, but a journey towards creating meaningful impact. If you are looking for a casual commitment or are uncertain about your availability and dedication, this might not be the right opportunity for you. We value the contribution of our volunteers immensely and wish to build a team that shares our commitment to the cause.
How to Apply
To apply for this role please send a short note of interest and a CV to mark.oneill@fairgameuk.co.uk
We strongly believe in having more diverse voices in our team and actively encourage applications from people of all backgrounds and cultures, in particular those currently under-represented.
